The State Information Technology Agency (SITA) is seeking a qualified and experienced Business Analyst (Reference: VAC00553/26) for a permanent position within its National and Regional Consulting Services division. Based at SITA Erasmuskloof, the successful candidate will be responsible for consulting with government clients to define business needs, improve processes, and develop technology solutions that enhance interoperability and service delivery. The role requires a professional with a 3-year IT-related degree/diploma and 3-5 years of experience in business analysis, process engineering, and business architecture. The position offers a competitive salary between R 478,420 and R 717,630. Applications must be submitted via the e-Government Portal by the closing date of 10 June 2025.
REFERENCE NR : VAC00553/26
JOB TITLE : Business Analyst
JOB LEVEL : C5
SALARY : R 478 420 – R 717 630
REPORT TO : Senior Business Analyst
DIVISION : NRCS: National and Regional Consulting Services
DEPT : Technical Consulting Services
LOCATION : SITA Erasmuskloof
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
To help the business implement technology solutions in a cost-effective way by determining the requirements of a
project or program, and communicating them clearly to stakeholders, facilitators and partners. (review, assessment,
and development of business processes.
Key Responsibility Areas
• Consults with clients (Govt Departments) management and personnel to identify, define and document business
needs and objectives, current operational procedures, problems, input and output requirements, and levels of
systems access to improve interoperability of government systems and quality of services and deliverables
• Identifies opportunities for improving business processes through information systems and/or non-system driver
changes; assists in the preparation of proposals to develop new systems and/or operational changes.
• Deliver services according to project plans and architectural and governance mechanisms to ensure overall
compliance and improved service delivery
• Create business requirements analysis and design work packages for integrated software components, taking
into consideration SITA’s software development stack and doing this in accordance with ICT standards and the
enterprise architecture for Government
• Model Target Business Solution Specification in accordance with ICT standards and the enterprise architecture for
Government
• Develop Target Business Solution Specification in accordance with ICT standards and the enterprise architecture
for Government
• Manage client’s expectations. to ensure that IT solutions meet client needs and Model Business Solution
specification in accordance with ICT standards
• Execution of functional testing of software in accordance with SITA Test Executes test cases using SITA approved
Testing Tools
• Participate in packaging and releasing of integrated IT software components in accordance with ICT standards
and the enterprise architecture for Government.
Qualifications and Experience
Minimum: 3-year Diploma / Degree in Computer Science, Information Systems or related IT field / NQF level 6.
Experience: 3-5 years’ experience in business analysis, business process management and business process
engineering/reengineering. Including experience in business modelling. experience in business architecture.
Technical Competencies Description
Knowledge of: Corporate and ICT Governance. Development, Implementation and Integration Methodologies,
including Testing, Packaging and Release. IT Quality Management. knowledge of business operations and systems
requirements process. knowledge of IIBA principles and practices. Business Process Management. IT Security and
ICT Standards Legislative environment and IT Legislation. COTS (Commercial of the Shelf) Products. OSS (OpenSource Software) Products. Project Management. Application Maintenance and Support. Hosting and Converged
Communication. Enterprise architecture framework (TOGAF, Zachman, FEAF, MODAF, GWEA Framework, MIOS).
Technical competencies: Business Analysis; and Business Intelligence & Analytics.
Interpersonal/behavioural competencies: Attention to Detail; Analytical thinking; Disciplined; Resilience; and
Stress Management.
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process
1. Register using your ID and personal information
2. Use received one-time pin to complete the registration
3. Log in using your username and password
4. Click on “Employment & Labour
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact [email protected] OR 080 1414 882
CV`s sent to the above email addresses will not be considered.
Closing Date: 10 June 2025
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan.
Correspondence will be limited to short-listed candidates only. Preference will be given to members of designated
groups.
• If you do not hear from us within two months of the closing date, please regard your application as
unsuccessful.
• Applications received after the closing date will not be considered. Please clearly indicate the reference
number of the position you are applying for.
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications
Authority (SAQA).
• Only candidates who meet the requirements should apply.
• SITA reserves a right not to make an appointment.
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract,
verification of the applicants documents (Qualifications), and reference checking.
• Correspondence will be entered to with shortlisted candidates only.
• CV`s from Recruitment Agencies will not be considered.
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